Shipping policy
Shipping Policy
Thank you for shopping with BadHumans. We’re committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully to understand how we process and ship orders.
1. Order Processing Time
All orders are processed within 7days after payment confirmation.
Orders are processed:
- Monday to Saturday
- Excluding public holidays and special closures
Once your order has been packed and shipped, you will receive a confirmation email or SMS with tracking details.
Please note:
- During high-demand drops, sales, or festive seasons, processing times may be slightly longer.
- Customized or made-to-order products may require additional processing time.
2. Shipping Methods
We partner with trusted courier and logistics providers to deliver orders across India.
Available shipping options may include:
- Standard Shipping
- Express Shipping (if available)
- Cash on Delivery (COD) for eligible locations
Shipping options available for your location will be displayed during checkout.
3. Delivery Timeframes
Estimated delivery times:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities & Towns | 4–8 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Operational disruptions
- High order volumes
We appreciate your patience during unexpected delays.
4. Shipping Costs
Shipping charges are calculated at checkout based on:
- Delivery location
- Order weight
- Shipping method selected
We may occasionally offer:
- Free shipping promotions
- Discounted shipping offers
- Limited-time delivery deals
Any applicable shipping charges will be clearly displayed before payment.
5. Tracking Information
Once your order is shipped, you will receive:
- A tracking ID
- Courier partner details
- Tracking link (if available)
Tracking updates may take up to 24 hours to reflect after dispatch.
If you do not receive tracking information within the expected timeframe, contact us at business@badhumans.in
6. Delivery Issues & Delays
If your package is:
- Delayed
- Lost in transit
- Marked delivered but not received
- Damaged upon arrival
please contact us within 3 days of the expected delivery date.
While we work closely with courier partners, delivery delays may occasionally occur due to circumstances beyond our control.
We are not responsible for delays caused by:
- Incorrect shipping addresses
- Failed delivery attempts
- Natural disasters
- Government restrictions
- Courier operational issues
7. Incorrect Address Information
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
- Delivery may be delayed or failed
- Additional shipping charges may apply for re-delivery
Please double-check your shipping details before placing an order.
8. Contact Us
For any shipping-related questions or support, contact us at:
BadHumans
Email: business@badhumans.in
We’re always happy to help.